Root and www can differ
A certificate for example.com may not include www.example.com unless it was issued with both names.
Check whether a public website's SSL certificate covers the exact domain visitors use, including www and subdomains.
A domain mismatch means the certificate does not cover the exact hostname being visited. The certificate may be current and issued by a trusted CA, but browsers still warn users because the name does not match.
A certificate for example.com may not include www.example.com unless it was issued with both names.
app.example.com, status.example.com, and customer.example.com each need to be included or served by a matching wildcard certificate.
A routing change can send visitors to a service that still serves a certificate for a previous domain.
Do not only test the domain you remember. Test the URL from the browser, email, ad, QR code, or customer documentation so the check matches the real visitor path.
A full URL reduces the chance of checking example.com when the customer actually visits www.example.com.
The main result should say whether the certificate covers the domain before you dig into issuer or fingerprint details.
SAN/CN coverage, port, and error details help decide whether to reissue the certificate, update DNS, or fix a proxy route.
Once the mismatch is fixed, create monitors for the real public hostnames. Cert Monitor can keep checking those selected targets and remind you when certificate risk comes back.
Different hostnames can fail independently, so the monitor should match the customer-facing URL.
Anonymous checks do not save results or raw certificates; persistent monitoring starts only for selected registered monitors.
If the certificate cannot be confirmed from the public internet, visitors may also see an access problem.
Domain mismatch often appears together with expiry, renewal, and custom port issues.
Use an SSL certificate monitoring tool to monitor public SSL certificates, spot expiry risk, hostname mismatch, and renewal failures before visitors see browser warnings.
Check SSL expiry dates for public websites and start monitoring certificate expiration with email reminders before visitors see browser warnings.
Check whether a public Let's Encrypt certificate renewed correctly and start continuous monitoring with email reminders for selected websites.